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Incentive Company Management

Skilled Management Guided By Clear Objectives.

  • Steve Damerow
    Steve DamerowChief Executive Officer

    Steve is The ISI Group’s Chief Executive Officer, overseeing all functional areas and providing strategic vision for the company and its products. In a 20-year career marked by countless award-winning incentive programs, Steve has earned a reputation for formulating innovative concepts that change the industry. Steve is the founder of Loyaltyworks’ sister company, Incentive Solutions, which he continues to run. Before starting companies of his own, Steve served as Vice President of Sales and Marketing for U.S. Motivation and was an accounts representative with Osborne Incentives (later becoming U.S. Motivation).

    Steve received a Bachelor of Science degree in International Relations from Berry College. He also holds a Master of Business Administration Degree in International Marketing from The American Graduate School of Management (Thunderbird) and a Master’s Degree in Economics from The University of Freiburg, which is the second oldest university in Germany.

  • Mark Herbert
    Mark HerbertPresident and Chief Operating Officer

    Mark is a veteran of the incentive industry for over 25 years of experience, much of it in the area of business operations. Mark is  responsible for the day to day management of the ISI group of companies. Earlier in his career, Mark was Vice President of Incentives and Technology for WorldTravel Meetings & Incentives, a company delivering $60 million of incentive travel programs and meetings annually. At WorldTravel, Mark oversaw the development of technology that automated the company’s planning and meeting registration processes.

    Mark is affiliated with many charitable events, most notably the distinguished clown corps, a group of Atlanta business people who donate both money and time to Children’s Healthcare of Atlanta for the prestigious opportunity to become a clown.  The first Saturday of December each year, the group dresses in their clown costumes and visits children throughout the Hospital.  Afterward, the group walks in the annual Children’s Healthcare Parade and gives out goodies to the children along the parade route.

    Mark holds a Bachelor of Science degree in Management from Bentley College in Waltham, MA.

  • Nichole Gunn
    Nichole GunnDirector of Marketing and Communications

    Since starting in February of 2008 Nichole Gunn has transformed the ISI group’s marketing and communications team to be the quality producing creative backbone that the company relies on today. Nichole and her team manage and construct all of the company’s inbound and outbound marketing tactics, onsite and offsite SEO optimization, client communications and reward program branding. Mrs. Gunn began her career in incentives in 2005 at USMotivation, focusing on proposal design and messaging and creative communications.

    Nichole holds a BFA, double major, from AIU Atlanta. She has studied abroad focusing on the European art, history and economics in Paris, France, London, England and Venice, Italy.

  • Luke Kreitner
    Luke KreitnerVice President of Sales and Account Management

    Luke is the driver behind the strategic planning and tactical execution that yields successful programs for clients. Luke and his account managers act as the “quarterback” during the program design and development process and later provide the day-to-day, post-launch support needed for positive program performance. Prior to joining the ISI group, Luke spent seven years at Chevron Corporation in project management and marketing roles. He redesigned and managed Chevron’s $2 million employee incentive program focused on improving convenience store operations and customer service.

    Luke is a Certified ROI Professional and holds a MBA from St. Mary’s College of California and received his Bachelor of Business Administration degree in Marketing from the University of Georgia.