Testimonials: Customer Reward Program, Dealer Reward Program, Employee Reward Program

Testimonials

What our clients and participants are saying

Clients
“Our program with Loyaltyworks is the easiest for us to work with and for the salesmen to use; gives us the value we are looking for; and has the backing of our customers. This was not the case with direct cash payments or credit card programs… And the staff at Loyaltyworks continuously strives to make our program better. They have all of the resources that a large conglomerate has, but are willing to roll up their sleeves and listen to our needs. They then solve our issues without delay.”
-Director of Marketing, national manufacturer based in the Southeast

“I personally wanted to take a moment to express my sincere gratitude for your work on our program thus far. You have responded to insane deadlines with brainpower, creativity and professionalism rarely seen in this business. Our sales force has even been blown away by your efforts and I have heard comments like, ‘This is the best thing this company has ever done.’ That's amazing feedback and so far we owe a lot of that to your team. ”
-Channel Manager, national manufacturer based in the Northeast

"Customers love the program and rewards, because they feel like they are really getting something of value.  Plus, the points are a unique form of currency that our competition doesn’t have.” 
-Vice President, regional distributor based in the Midwest

“After almost three years, our dealers tell us they buy more from us now because of the program than they used to.  They admit to giving us the first look when buying parts.  That was not the case before we started the program.  In fact, our sales have increased 75% and some of that is because of the points program.  I am happy with the results and plan on a long relationship with Loyaltyworks.”
-Director of Operations, national manufacturer based in Midwest

“I want to share some feedback from one of our customers. One of our best customers has been using his Reward points to take vacations for the last couple of years.  He expects the very best in the services he receives and will express his opinion if he is dissatisfied.  He recently planned a trip and again was using his Reward points to fund the trip. He called our marketing support team this week and was extremely complimentary of Loyaltyworks.  In particular, he indicated that the customer service person had gone above and beyond the call of duty to make sure he got the trip he wanted.  He was VERY pleased to say the least.  He believed that he had received excellent service in making his vacation a success. It's always a pleasure to receive that kind of feedback from our customers.  It reinforces our value proposition of providing excellent service to the customer.  More important, it shows our suppliers commitment to the same concept.  Please extend my thanks to your team for their past and continuing efforts.”
-Director, Interactive Services, national distributor based in the Southeast

Participants
“This is the best program we’ve ever had.”
-T.W., Contractor participant in Arkansas

“If two banks have a similar rate and level of customer service, I use this bank simply because of the rewards program.”
-D.G., Dealer Principal participant in Alabama

“I want to thank you. Your product and the rewards program have worked so wonderfully for us as a company.”
-T.K., Retailer participant in California

“The redemption process couldn't have gone better.  I ordered online and received my items in less than 2 weeks. They were excellent quality.  I am so glad that you are doing something like this, because it seems like a great program.”
-M.S., Distributor participant in Kentucky

"I used to buy a different product.  I tried yours because of your rewards program.  Not only am I pleased with the product, but I get my points too. I’ve made the switch!"
-G.J., Homebuilder participant in Indiana

“Thanks to you, we had a week that was better than anything we could dream of. The resort was exceptional. We were treated like we were important from the minute we walked through the doors. We will remember this vacation forever.”
-C.R., End-customer participant in Arizona

"We love the program, I just redeemed a Rolex for an employee in recognition of their 10 year anniversary, and will probably send someone else on vacation with the additional points we have earned so far. It's great to be rewarded!”
-P.H., Contractor participant in Maryland

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