The best place to find new insight into the compensation of workers might not be a book by Tom Peters or a management training seminar. Rather, argues John Lovig in Conducive Chronicle, last week’s episode of The Office could be a richer vein of information.
Lovig says that “organizations need to take a critical look at their compensation strategies. In most cases salespeople make a commission, but striking the right balance between base salary and commission may be difficult.” He uses the example of a skewed commission program resulting in increased rewards for sales staff but decreasing motivation for everyone else, as seen on a recently aired episode of The Office.
It is important, Lovig writes, to recognize that all members of an organization are potential contributors to the accomplishment of its goals, and that many different solutions might be required for employee incentive programs.
The popular NBC comedy has been used as a business parable since its release, with many experts citing the fictitious boss on the show, Michael Scott, as an example of what not to do as a manager.
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