Loyaltyworks Customer Care and Participant Support


We treat all of your rewards program participants like VIPs!

Earning a reward is an accomplishment; and no one understands that better than the Loyaltyworks customer care team supporting your program. Be assured that when your program participants contact our in-house customer care specialists, we treat them like winners.

The “magic” moment in an incentive program should be the excitement a participant feels when he (or she) finally receives their reward. Nothing can diminish that excitement faster than a problem with delivery and the disappointment that follows. Loyaltyworks customer care is on hand to help your participants with shipment inquiries and returns, ensuring your participants have the best possible reward experience.

 Our #1 goal is to ensure that your participants are satisfied with their chosen reward.

For more information on our customer care service or Loyaltyworks’ other business incentive program solutions, please call 800-844-5000 or send us a message.