Implementation: Time to Start a Loyalty Program

Implementation time! What should you expect when you start a loyalty program with us?

We take a proven, comprehensive approach to designing, launching and running a successful program. You’ll run through these 5 core stages when you start a loyalty program or rewards program with us:


While we research your business, we will work with you to identify and understand key business & performance issues to determine how Loyaltyworks can help.


Our Loyaltyworks team will apply these learnings to define a strategy and propose a solution concept to include rules structure, cost estimates and a basic ROI or ROO (return on objective) analysis.


Once you (the client) accept and commit to a concept, we jointly firm up the program design, determining all aspects of the program deliverables as well as final program scope, timelines and pricing.


An experienced Account Team uses a mutually agreed-upon “design document” as the blueprint in facilitating the program’s successful development, launch and beyond.


Your Account Manager works with you in directing and managing the ongoing performance of your program or promotion. At key points during program delivery, we measure satisfaction, review how we’re meeting expectations and provide program enhancement or improvement recommendations – All in an ongoing effort to help you achieve your objectives and maximize your program’s results.

For more information on our approach to solution design, please call 800-844-5000 or send us a message.